VIP Mystery Shop
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How to check the items I purchased?
The items you purchased will be sent via in-game mail after payment. Please claim in time.
Why can't I find my character?
Please tap your avatar in the game, copy your character ID, then log in with the character ID on this website. If you're still unable to top up, please contact official customer service ASAP.
What's the [Voucher] used for?
[Voucher] is a universal currency that can be used to purchase in-game packs or privileges. When you have enough Vouchers, [Purchase with Vouchers] will be available as a payment option.
Go to Settings in the top-right corner of the game's main screen to view and copy your UID, then log in here. Please verify that the entered UID is correct and that the displayed character nickname and avatar match your in-game profile. If you continue to experience issues with topping up, please contact customer service for assistance